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Conversation in Negotiations Difficult conversations are a form of negotiation. Research scholarly articles on negotiating difficult conversations and discuss strategies

Conversation in Negotiations
Difficult conversations are a form of negotiation. Research scholarly articles on negotiating difficult conversations and discuss strategies for listening techniques. Be sure to address the following questions:
What do you think is the most effective listening technique? Why?
How could you demonstrate listening for feelings? Explain how this helps lead to resolution.
What could you do to show you are listening for content? Explain why this is helpful.
Please use those articles for the answers, select what match the best.
1
Twenty-Five
Years of Group Decision and Negotiation: A Bibliometric Overview
by Sigifredo
Laengle, Nikunja
Mohan Modak, Jose
M Merigo, Gustavo
Zurita
Format: ArticlePublication year: 2018 | Peer-reviewed Journal:
Group Decision and Negotiation : Published in cooperation with the Institute for Operations Research and the Management Sciences and its Section on Group Decision and Negotiation v27 n4 (201808): 505-542
Twenty-five years ago, in 1992, a journal named Group Decision and Negotiation was established in association with the Institute for Operations Research and the Management Sciences with the vision of promoting theoretical and empirical research, real-world
applications and case studies on group decision and negotiation processes. To celebrate its 25 years of continuous and outstanding contributions, this study aims to develop a bibliometric analysis of the publications of the journal between 1992 and 2016. The
Web of Science Core Collection database is used to identify the leading trends of the journal in terms of impacts, topics, authors, universities and countries. Moreover, it utilizes the visualization of similarities viewer software to analyze the bibliographic
couplings, co-citations, citations, co-authorships and co-occurrences of keywords.
Twenty-five years ago, in 1992, a journal named Group Decision and Negotiation was established in association with the Institute for
Operations Research and the Management Sciences with the vision of promoting theoretical and empirical research, real-world applications and case studies on group decision and negotiation processes. To celebrate its 25 years of continuous and outstanding contributions,
this study aims to develop a bibliometric analysis of the publications of the journal between 1992 and 2016. The Web of Science Core Collection database is used to identify the leading trends of the journal in terms of impacts, topics, authors, universities
and countries. Moreover, it utilizes the visualization of similarities viewer software to analyze the bibliographic couplings, co-citations, citations, co-authorships and co-occurrences of keywords. Read
Less
Laengle, Sigifredo, Nikunja Mohan Modak, Jose M. Merigo, and Gustavo Zurita. 2018. “Twenty-Five
Years of Group Decision and Negotiation: A Bibliometric Overview.” Group
Decision and Negotiation : Published in Cooperation with the Institute for Operations Research and the Management Sciences and Its Section on Group Decision and Negotiation 27(4):505–42.
2
The
role of patient narratives in healthcare innovation: supporting translation and meaning making
by Anne
Reff Pedersen
Format: ArticlePublication year: 2016 | Peer-reviewed Journal:
Journal of Health Organization and Management v30 n2 (20160411): 244-257
– The purpose of this paper is to investigate the process and impact of patient involvement in locally defined improvement projects in two hospital clinics. The paper particularly aims to examine how patient narratives, in the form of diaries and radio montage,
help to create new insights into patient experience for healthcare professionals, and support professionals’ enrolment and mobilisation in innovation projects. – Two case studies were undertaken. These drew upon qualitative interviews with staff and participant
observation during innovation workshops. Patient diaries and a recorded montage of patient voices were also collected. – The findings illuminate translation processes in healthcare innovation and the emergence of meaning making process for staff through the
active use of patient narratives. The paper highlights the critical role of meaning making as an enabler of patient-centred change processes in healthcare via: local clinic mangers defining problems and ideas; collecting and sharing patient narratives in innovation
workshops; and healthcare professionals’ interpretation of patient narratives supporting new insights into patient experience. – This study demonstrates how healthcare professionals’ meaning making can be supported by articulating, constructing, listening
and interpreting patient narratives. The two cases demonstrate how patient narratives serve as reflective devices for healthcare professionals. – This study presents a novel demonstration of the importance of patient narratives for translating healthcare innovation
in a clinical practice setting.
– The purpose of this paper is to investigate the process and impact of patient involvement in locally defined improvement projects in two hospital clinics. The paper particularly aims to ex… Read
More
Pedersen,
Anne Reff. 2016. “The Role of Patient Narratives in Healthcare Innovation: Supporting Translation and Meaning Making.” Journal
of Health Organization and Management 30(2):244–57.
3
Building
an Inclusive Climate for Intercultural Dialogue: A Participant-Generated Framework
by Benjamin
J Broome, Ian
Derk, Robert
J Razzante, Elena
Steiner, Jameien
Taylor, Aaron
Zamora
Format: ArticlePublication year: 2019 | Peer-reviewed Journal:
Negotiation and Conflict Management Research v12 n3 (August 2019): 234-255
This study investigates the question of how to build an inclusive environment for intercultural dialogue. Using the university campus as a context for our research, we conducted a facilitated idea generation workshop in which participants identified a set of
dialogic competencies, followed by individual interviews in which we explored participants’ perceptions of the relationships among these competencies. Interviews were conducted utilizing a software-assisted, idea-structuring methodology referred to as Interpretive
Structural Modeling (ISM). Based on our results, we constructed a framework that depicts the overall flow of influence among the set of dialogic competencies identified by the participants. While findings confirm the importance placed in current literature
on factors such as listening and empathy, they provide a more sophisticated and nuanced perspective on how to accomplish one of the oft-stated goals of intercultural dialogue, which is to help participants examine their unconscious biases, prejudices, and
privileges.
This study investigates the question of how to build an inclusive environment for intercultural dialogue. Using the university campus as a context for our research, we conducted a facilitate… Read
More

Broome, Benjamin
J. et al. 2019. “Building an Inclusive Climate for Intercultural Dialogue: A Participant-Generated Framework.” Negotiation
and Conflict Management Research 12(3):234–55.

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