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Healthcare Administration program

PROMPT: After choosing the topic for your course project, you will work to develop the three phases of your strategic plan: the introduction and assessment phase, the implementation, communication, and management phase, and finally the evaluation phase. The final strategic plan consists of a PowerPoint presentation including speaker notes and voice over. This first component will also inform your professional reflection, in which you will evaluate your experiences in this program, capstone experience, and field of interest, and discuss the importance and impact of ethical practice in healthcare. Capstone Component 1: Strategic Plan Your strategic plan must be submitted in the form of a comprehensive presentation to the Board of Directors of your selected institution for approval and buy-in. You have the flexibility to utilize PowerPoint or another comparable presentation tool as long as your instructor approves the submission file. Your presentation is expected be professionally crafted to the needs and specifications appropriate for the discipline, area of interest, and type of initiative you are proposing. Because your strategic plan will be different from others’ in your capstone experience, you will likely include different additional resources, information, visuals, and strategies for progress. At minimum, your presentation must address/include the following: I. Phase I – Introduction and Assessment — In this section you will give background on your organization, introduce the project that precipitates the strategic plan and what your assessment tools and approach will be. Your introduction and assessment should include: a. The mission, vision, values statements, structure, and current community position of the organization. b. Project topic that is the focus of the strategic plan, including the goal(s) of this project. c. An appropriate analysis tool to assess the impact of your project on your organization. d. The effect of internal and external factors on the feasibility and development of the project. II. Phase II – Implementation and Communication Plans a. Implementation Plan: Provide a comprehensive plan for implementation that includes: i. Target area or intended population and establish the goals. ii. The timeline and implementation milestones of the initiative. iii. Financial impact of the initiative, including any necessary capital expenditures, necessary fundraising, or potential financial benefits. iv. Resources needed to effectively implement the initiative, including staffing, equipment, technology needs, and so forth. v. Compliance with all federal and state regulations relevant to the proposed plan. vi. Potential ethical challenges and formulate plans for monitoring behavior, practices, procedures, and so forth. b. Communication and Management Strategy: Your total communication plan should address the strategies and practices you will employ to communicate to the proper stakeholders at the proper times. In this section you should detail your comprehensive approach for how you will communicate this change and its impact, how you will keep people informed of the project’s progress, and how you will keep them informed of the project’s ongoing results. III. Phase III – Evaluation Strategy: This plan for managing and measuring progress and success of your initiative should include the following: a. A discussion of the specific goals and milestones of implementation of the initiative. Lay out your goals in a clear, obtainable fashion and to ensure that progress milestones are clear, reasonable, and consistent. b. Specific definitions of measures of progress towards obtaining the intended goals and a description of the tools that you would use to measure progress. What strategies will be used to measure success, and how will adjustments be made should progress towards these goals fall short or change? c. How do you intend to collect and analyze information to ascertain stakeholder satisfaction with the initiative? What information will be looked at, and who are the stakeholders that will be considered? Capstone Component 2: Professional Reflection For the second and final component of your capstone, you will write an essay in which you discuss the process and outcomes of this project and your overall Healthcare Administration Program journey and experiences. You will also speak more specifically about how the project relates to your area of expertise/interest and your desired career path. Writing reflectively allows you to think deeply and consciously about your experiences, which is invaluable to successful practice in the field of healthcare administration. You should envision this component as a personal reflection on the capstone and your experience in the Healthcare Administration program as a whole. For instance, relative to the capstone, you could discuss what you did—or intended to do—and then consider what worked well, what challenges you faced, and what you would change or do differently to make your experience better. In reflecting on your time here at SNHU, you might discuss where you started, where you have ended up, where you see yourself going, etc. Note that this component is not about evaluating the capstone itself, but rather, your experience within the capstone project. Some of the issues to address in this final component of this capstone may include, but are not limited to: ● Overall, what was your capstone experience like? ● Reflect on the significance of the capstone in relation to your own experience at SNHU. ● How will you relate cultural competence or maintain cultural principles in your profession? ● How does your application of interpersonal skills and collaborative processes relate to your professional goals? ● How will you promote continuous healthcare quality improvement in your professional life?

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