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In this module, you learned about the internal and external

In this module, you learned about the internal and external revenue-cycle workflows, and how these are impacted by insurance plan requirements and regulations. You also read about the operational workflows within a healthcare revenue cycle.

This assignment will allow you to assess the impact of internal and external revenue-cycle workflows on strategic planning and financial management and identify front-end, middle, and back-end revenue-cycle processes within operational workflows.

The assignment will help you prepare for sections 4 (Healthcare Reimbursement), 5 (Revenue-Cycle Process), and 6C (Technology and System Impacts) in the course project.


Create an analysis report to assess an organization’s internal workflows from the context of improving cash flow and financial strength. If you need writing support, access the Online Writing Center through the Academic Support module of your course.

Specifically, you must address the following rubric criteria:

  1. Patient Registration: Analyze the significance of the steps in the operational workflow for registering a patient prior to a diagnostic procedure. Consider the following questions to guide your response:
  2. Errors Impacting Cash Flow: Analyze the revenue-cycle errors that may occur in internal and external workflows that can impact a healthcare organization’s cash flow and financial strength. Consider the following questions to guide your response:
  3. Prevention of Errors: Explain how the errors you described can be prevented. Consider the following questions to guide your response:
  4. Workflow Improvements: Recommend at least two workflow process improvements across the front-end, middle, and back-end revenue-cycle processes. These workflow improvements must not be directly related to the error-prevention recommendations you provided. Consider the following questions to guide your response:

All the claims in your deliverable should be evidence based. Your citations should be from your independent search for evidence (not from the textbook or module resources) of credible sources and be current within the last five years. You are required to cite a minimum of two sources, at least one of which should be separate from your own research. Refer to the IHP 630 Library Guide located in the Start Here section of the course for additional support.

four pages total please follow the instructions carefully. 

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