1. Give some examples of poor or good communication that you have encountered.
2. What do you think that you can do as the leader in your department to help ensure that your staff will go to you with questions and guidance?
3. How important do you think it is to form productive relationships with other departments within an organization? List some benefits.
4. How important do you think it is to provide your employees with the resources and training so that your department can deliver quality service?