Purpose
This week’s graded discussion topic relates to the following Course Outcome (CO).
- CO 6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO 7)
Discussion
Complete the Clark Workplace Civility Index Assessment (Links to an ext
After you are finished, read the assigned article:
Lachman, V. D. (2015). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Urologic Nursing, 35(1), 39-42. Retrieved from to an exter
Next watch the video by clicking on the link below.
Civility in the Workplace
Transcript (Links to an external site.)
Reflect on what you observed in the video as you answer the following:
- Based on what you observed, what leadership skills should you, as Masaya’s preceptor, model for your fellow coworkers to promote his acceptance into the work-group or team.
- Does incivility seem to be an issue in the scenario?
- Describe any common themes you discovered among the article, the video and the Civility Index
- Do you think delegation played a part in this issue?
Expert Solution Preview
Introduction:
As a medical professor responsible for creating assignments and grading student performance, it is important to integrate real-world scenarios and ethical considerations into the curriculum. This week’s discussion topic focuses on workplace civility and the impact it has on organizational dynamics. By utilizing the Clark Workplace Civility Index Assessment, along with an assigned article and video, students can explore the relationship between leadership skills, incivility, themes across different sources, and the role of delegation in addressing these issues. Let’s provide answers to each question separately:
Answer to Question 1:
Based on what was observed in the video, as Masaya’s preceptor, it is crucial to model leadership skills that promote his acceptance into the work-group or team. These skills may include effective communication, active listening, empathy, and fostering a supportive and inclusive environment. Demonstrating positive leadership traits and encouraging teamwork can help create a cohesive work environment and enhance Masaya’s integration into the team.
Answer to Question 2:
Yes, incivility does appear to be an issue in the scenario presented. The video highlights instances of disrespectful behavior and communication breakdowns between team members. This incivility can lead to escalated tension, decreased morale, and compromised patient care. Addressing and resolving these issues is vital to maintaining a professional and harmonious work environment.
Answer to Question 3:
Upon reviewing the article, video, and the Civility Index, certain common themes emerge. These include the negative impact of incivility and disruptive behaviors on organizational culture and individual well-being. Additionally, the importance of effective communication, respectful interactions, and establishing a culture of civility are emphasized across all sources. The need for proactive intervention and the responsibility of leaders in addressing these issues are also recurring themes.
Answer to Question 4:
Delegation may have played a part in the issue of workplace incivility. Ineffective delegation can result in misunderstandings, unaddressed conflicts, and increased stress levels among team members. If delegation was poorly managed or lacked clear guidelines, it could contribute to strained relationships and a breakdown in communication. Assessing delegation processes and providing appropriate training can help mitigate such issues and promote a more respectful and collaborative work environment.
Note: The content above provides an example of how the introduction and answers to each question can be structured. The actual answers may vary based on the individual’s perspectives and interpretations of the provided materials.
