Read chapter 11 https:bookshelf.vitalsource.combooks9781284158823cfi644424220:0 1. Communication may be spoken writtenformal or informal.The text describes five communication practices e.g.facetofacevoice mailetc. What

Read chapter 11 https://bookshelf.vitalsource.com/#/books/9781284158823/cfi/6/44!/4/2/4/2/2@0:0
1. Communication may be spoken, written,
formal or informal.
The text describes five communication practices (e.g.
face-to-face,
voice mail,
etc). What are the pros and cons of these practices?
Provide examples.
2. What are some communication barriers (e.g. internal and external forces) described in the text? How might a healthcare
administrator or leader address these communication obstacles?
3. The effective
healthcare
communication
video described communication between workers and patients. How might a healthcare administrator use strategies from chapter eleven to improve communication between workers and patients?

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